Privacy Policy | SMS Terms of Service
Central Transportation Systems
Effective Date: June 2026 | Last Updated: June 2026
Introduction
Central Transportation Systems (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website at centralsystems.com, submit a form, call or text us, or otherwise interact with us.
Information We Collect
When you request a quote, contact us, or interact with our website, we may collect the following personal information:
- Full name
- Email address
- Phone number (including mobile number)
- Moving origin and destination (ZIP codes, city, and state)
- How you heard about us
- Any other information you choose to provide in a form, call, or message
We also automatically collect certain non-personal and device information when you use our website, such as browser type, device type, IP address, pages viewed, and website usage data. We collect this information through cookies, pixels, tags, and similar technologies (see “Cookies, Tracking & Advertising” below).
We do not intentionally collect sensitive personal data (such as precise geolocation, government ID numbers, or financial account numbers) through our website forms. If such information is needed to provide a service, we will collect it separately and, where required by law, with your consent.
How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Provide moving, packing, storage, and related services
- Communicate with you about your move by phone, email, and text message (SMS/MMS)
- Send follow-up communications, service reminders, and customer satisfaction surveys
- Send promotional offers, referral program invitations, and marketing communications related to our services
- Improve our website, services, and customer experience
- Detect, prevent, and address fraud, security, or technical issues
- Comply with our legal obligations and enforce our agreements
Text Messaging (SMS/MMS) Consent
By providing your mobile phone number and submitting a form on our website (or otherwise giving us your number and agreeing to receive texts), you consent to receive text messages (SMS/MMS) from Central Transportation Systems. These may include:
- Quote follow-ups and appointment confirmations
- Service updates, scheduling, and reminders
- Customer satisfaction surveys
- Promotional offers and referral program invitations
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.
You may opt out of text messages at any time by replying STOP to any message; you may also opt out by any other reasonable method, including contacting us using the information in the “Contact Us” section. We will honor opt-out requests promptly. After you opt out, we may send one confirmation message acknowledging the request. Reply HELP to any message for assistance, or contact us directly.
Consent disclosure displayed on all website forms that collect a phone number:
By providing your phone number and submitting this form, you consent to receive text messages (SMS/MMS) from Central Transportation Systems at the number provided, including messages sent by automated means. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. See our Privacy Policy and SMS Terms of Service.
The form should also display links to this Privacy Policy and to the SMS Terms of Service next to the consent language.
Email Communications
By providing your email address, you consent to receive email communications from Central Transportation Systems, including service-related messages, promotional offers, newsletters, and referral program invitations. You may unsubscribe from marketing emails at any time using the “unsubscribe” link in any marketing email or by contacting us directly. We may still send you non-marketing, transactional messages about your move.
How We Share Your Information
We do not sell your personal information for money.
No mobile information (including your mobile phone number and SMS/text consent) will be shared with or sold to third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party except as needed to deliver the messaging service itself.
We may share other personal information with:
- Trusted service providers who help us operate our business and only process data on our behalf (for example, CRM platforms, call-tracking such as CallRail, SMS/messaging providers, email marketing services, and hosting providers)
- Our affiliated companies and agents, solely as necessary to fulfill your service requests
- Professional advisors, or in connection with a merger, acquisition, or sale of assets
- Law enforcement or government agencies when required by law, or to protect our rights, safety, or property
Cookies, Tracking & Advertising
Our website uses cookies, pixels, and similar technologies, which may include third-party advertising and analytics tools (such as Google Analytics, Google Ads, and the Meta/Facebook Pixel). These tools may collect identifiers and browsing activity and may be used to show you relevant ads on other websites and platforms. Under some state privacy laws, this type of cross-context behavioral (targeted) advertising may be considered a “sale” or “sharing” of personal data.
You can control cookies through your browser settings and opt out of certain advertising cookies through industry tools such as the Digital Advertising Alliance (optout.aboutads.info) or by using the controls described in the next section.
Your Privacy Choices: Targeted Advertising and “Do Not Sell or Share”
You may opt out of (1) targeted/cross-context behavioral advertising and (2) any “sale” or “sharing” of your personal data. To opt out, contact us using the information in the “Contact Us” section, adjust your cookie/ad settings, or send us a Global Privacy Control (GPC) signal through your browser, which we will treat as a valid opt-out request where required by law.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business relationship with you, and comply with our legal, tax, and recordkeeping obligations. As a general guideline, we retain customer and quote records for up to seven (7) years after your last interaction with us, and marketing/SMS consent records for as long as you remain opted in plus a reasonable period to document consent. When information is no longer needed, we securely delete or de-identify it.
Your Rights and Choices
Depending on where you live and applicable law (including the Texas Data Privacy and Security Act), you may have the right to:
- Confirm whether we process your personal data and access that data
- Correct inaccuracies in your personal data
- Request deletion of your personal data
- Obtain a portable copy of your personal data
- Opt out of targeted advertising, the sale of personal data, and certain profiling
- Opt out of text messages (reply STOP) and unsubscribe from marketing emails
- Withdraw consent for future marketing communications
How to submit a request: Email us at privacy@centralsystems.com, call 855-976-9476, or write to us at 9625 Broadway, San Antonio, TX 78217. We will verify your identity before responding and will respond within the time required by applicable law (generally within 45 days, with one possible extension where permitted). You may designate an authorized agent to submit a request on your behalf.
Appeals: If we decline to take action on your request, you may appeal by contacting us at privacy@centralsystems.com within a reasonable time. We will respond to your appeal within 60 days. If your appeal is denied, you may contact the Texas Attorney General to submit a complaint at texasattorneygeneral.gov.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18, and the SMS program is intended only for individuals 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Central Transportation Systems
Email: privacy@centralsystems.com
Phone: 855-976-9476
Mailing Address: 9625 Broadway, San Antonio, TX 78217
Website: centralsystems.com
SMS Terms of Service
Central Transportation Systems
Effective Date: June 2026 | Last Updated: June 2026
These SMS Terms of Service (“SMS Terms”) govern the text messaging program operated by Central Transportation Systems (“we,” “us,” or “our”). By opting in, you agree to these SMS Terms and to our Privacy Policy.
1. Program Description
When you opt in to the Central Transportation Systems messaging program, you will receive text messages (SMS/MMS) related to your interactions with us, which may include quote follow-ups, appointment and scheduling confirmations, service updates and reminders, customer satisfaction surveys, and promotional offers and referral program invitations.
2. How to Opt In
You can opt in by providing your mobile number and consenting on a form on our website at centralsystems.com, by texting us, or by otherwise providing your number and agreeing to receive texts. Consent is not a condition of purchasing any goods or services.
3. Message Frequency
Message frequency varies based on your interactions with us and the services you request.
4. Cost
Message and data rates may apply. These charges are billed by and payable to your mobile service provider. We do not charge for the messages themselves. Please contact your wireless carrier for details about your plan.
5. How to Opt Out (STOP)
You can cancel the SMS service at any time by replying STOP, UNSUBSCRIBE, or CANCEL to any message. You may also opt out by any other reasonable method, including by contacting us using the information below. After you opt out, we may send one message confirming your cancellation. After that confirmation, you will no longer receive messages from this program unless you opt in again.
6. Help (HELP)
If you are experiencing issues with the messaging program, reply HELP for assistance, or contact us at 855-976-9476 or privacy@centralsystems.com.
7. Carrier Liability
Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your wireless carrier and is not guaranteed.
8. Privacy
We respect your privacy. No mobile information (including your mobile number and SMS consent) will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third party except as needed to deliver the messaging service. For more information on how we collect, use, and protect your information, see our Privacy Policy.
9. Eligibility
The messaging program is available to residents of the United States who are 18 years of age or older and who are the account holder of, or have authority to consent for, the mobile number provided.
10. Changes to These SMS Terms
We may update these SMS Terms from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
Central Transportation Systems
Email: privacy@centralsystems.com
Phone: 855-976-9476
Website: centralsystems.com