Here at Central, we’re here to help you get the answers you need to make your move as smooth as possible.
When it comes to paying for your move, you might be wondering:
Why do you only accept credit, debit, or a cashier’s check as payment methods (and only after the truck is loaded)?
Let’s talk about when to pay movers, forms of pay for movers, and why we only accept credit, debit, and cashier’s checks (and not cash or forms like digital wallet services).
In today’s world, we have a lot of options for payment. And because many of these are so quick and convenient, it’s totally understandable that some customers feel frustrated that we don’t accept payment methods like:
- Cash
- Personal checks
- Online payment platforms like PayPal
- Mobile payment options like Apple Pay or Google Pay
- Direct bank transfers or electronic funds transfers (EFT)
- Venmo or similar digital wallet services
Paying with credit/debit or a cashier’s check might seem like an extra level of hassle. But this is really about protecting YOU as a customer.
It’s important to us that the payment process is transparent and prioritizes customer protection. This is another way that we help you feel confident and protected throughout the whole moving process.
Paying in this way might seem like an extra step, but we’re actually looking out for your security and peace of mind.
So what are the reasons behind our policy about pay for movers?
1. It’s for Your Security
By only accepting cashier’s checks or credit, we avoid practices that could potentially risk your security.
Cashier’s checks and credit/debit cards are trusted, secure ways to pay.
They give you undeniable proof of payment and a traceable record of the transaction. And credit cards provide you with options to dispute or cancel the transaction in the rare case of a problem.
Cash payments are harder to trace and can be a big hassle on moving day. That’s why cash is the preferred payment by rogue movers and scammers who might take your money and disappear after you’ve paid a moving company deposit in cash. Digital wallet options are favorites of scammers and can also open customers up to fraud.
Using payment methods with built-in security features is a way to protect you throughout the process.
🚩 Be wary of any mover who asks for a cash down payment. We never take down payments from customers for any reason.
2. It’s To Maintain Total Transparency
Only accepting cashier’s checks or credit is a way to stay completely transparent in our pricing and interactions — without hidden fees or risks.
When you hire a moving company, you deserve to understand exactly what you’re paying for!
We’ll carefully go over the contract and work with you to find a solution quickly and transparently if the unexpected happens. If you’re wondering when to pay movers, we only collect payment after your belongings have been loaded. This way, you can confirm the quality of service before payment. If something isn’t right, there’s full accountability on our part.
Always be cautious of moving brokers. These companies outsource your move, often resulting in hidden fees, confusing contracts, poor communication, and little direct accountability.
🚩 A reputable mover will never ask for full payment up front! We only collect payment after your items are safely loaded on our vehicles.
Are There Other Benefits to Digital Payments?
Paying by credit card gives you extra protection and makes it a breeze to adjust your price if something changes. With digital authorization, any updates can be handled quickly. But if you pay with a cashier’s check, any price updates mean that you’ll need to make an extra trip to your bank to get a new one (and who wants that hassle?). Using a credit as pay for movers gives you:
- Built-in fraud protection to make sure your payment is secure against unauthorized use.
- Dispute resolution so that you can feel confident in payment transactions.
- Quick and easy payment that can be processed immediately.
- Credit card rewards can also help you earn points, miles, or cashback!
Overall, digital payment is a way to streamline your move and make things easier for you as a customer.
A Stress-Free Move Starts With Informed Decisions
We hope this clarifies our payment policy and helps you understand when to pay movers! Here at Central Transportation Systems, we want your moving experience to be streamlined, secure, and low-stress from beginning to end.
If you have questions or need more details about planning your move, please contact Centrall. We’re here to help every step of the way!
